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Problem Note 56404: An "Error on page" message and blank screen appear after you add an attachment in SAS® Enterprise GRC when using the Arabic locale

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After you click OK in the Add Attachment dialog box to add an attachment in SAS Enterprise GRC, you might see a blank dialog box screen and an "Error on page" message. When the error occurs, the attachment is added when you save the object.

The problem occurs when you use the Arabic locale, and the Attachments component in the screen definition file includes the groupNumber parameter.

To work around the problem, remove the groupNumber parameter from the Attachments component field definition in the screen definition file.

To obtain a fix for this issue, contact SAS Technical Support.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Enterprise GRCMicrosoft® Windows® for x644.36.19.2 TS2M39.4 TS1M0
Microsoft Windows Server 2003 Datacenter Edition4.39.2 TS2M3
Microsoft Windows Server 2003 Enterprise Edition4.39.2 TS2M3
Microsoft Windows Server 2003 Standard Edition4.39.2 TS2M3
Microsoft Windows Server 2003 for x644.39.2 TS2M3
Microsoft Windows Server 20084.39.2 TS2M3
Microsoft Windows Server 2008 R24.36.19.2 TS2M39.4 TS1M0
Microsoft Windows Server 2008 for x644.36.19.2 TS2M39.4 TS1M0
Microsoft Windows XP Professional4.39.2 TS2M3
Windows 7 Enterprise 32 bit4.39.2 TS2M3
Windows 7 Enterprise x644.36.19.2 TS2M39.4 TS1M0
Windows 7 Home Premium 32 bit4.39.2 TS2M3
Windows 7 Home Premium x644.39.2 TS2M3
Windows 7 Professional 32 bit4.39.2 TS2M3
Windows 7 Professional x644.36.19.2 TS2M39.4 TS1M0
Windows 7 Ultimate 32 bit4.39.2 TS2M3
Windows 7 Ultimate x644.39.2 TS2M3
Windows Vista4.39.2 TS2M3
Windows Vista for x644.39.2 TS2M3
64-bit Enabled AIX4.36.19.2 TS2M39.4 TS1M0
64-bit Enabled Solaris4.36.19.2 TS2M39.4 TS1M0
HP-UX IPF4.36.19.2 TS2M39.4 TS1M0
Linux for x644.36.19.2 TS2M39.4 TS1M0
Solaris for x644.36.19.2 TS2M39.4 TS1M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.